Bluestack AV Ltd respects your privacy and keeps personal information limited to what is needed to respond to enquiries, provide services and operate this website.

Who we are

This website is operated by Bluestack AV Ltd, Company number 10784774. You can contact us by email at info@bluestackav.com or by phone on +44 (0) 7870 959483.

Information we may collect

When you contact us, we may collect your name, contact details, project location, property details and information about the services you are interested in. If you contact us through WhatsApp, email or telephone, your message and contact details may be stored in those communication systems.

This website may also collect technical information such as IP address, browser type, device information, pages visited and basic server logs. If analytics or security tools are enabled, they may use cookies or similar technologies to help us understand website performance and protect the site.

How we use information

  • To respond to enquiries and provide advice about Control4, networks, CCTV, audio, video, lighting, climate and entry systems.
  • To prepare proposals, plan projects and provide support.
  • To maintain records of client communication and service history.
  • To improve website performance, security and reliability.
  • To meet legal, accounting and business obligations.

Sharing and retention

We do not sell personal information. We may share relevant details with trusted suppliers, contractors or professional advisers where necessary to deliver a project, provide support or meet legal obligations. Information is kept only for as long as needed for the purpose it was collected, including ongoing support, warranty, accounting and legal requirements.

Your rights

You can ask for access to the personal information we hold about you, request correction, request deletion where appropriate, or object to certain processing. To make a request, contact us using the details above.

Updates

We may update this privacy policy as the website and our services evolve. The latest version will be published on this page.